jumbo-faq

Top Queries

Are my login details safe? +

Your login details are safe & secured on JumboSouq.com. It can be authenticated by checking the URL which becomes HTTPS & Green, as & when you login onto the website. The highest standard of online security implemented on www.JumboSouq.com is an effort to keep your personal & account details always safe & secured.

Is it safe to use my credit/debit card? +

Yes, shopping at JumboSouq.com.com is 100% safe. Credit/ Debit card payments are processed through a payment gateway that interfaces with Doha Bank. Payment Gateway uses the latest 256-bit SSL verified encryption technology to protect your credit card information. It encrypts your credit card number so that it cannot be read as the information travels over the Internet. Furthermore, the payment gateway also asks you to enter the CVV (Credit Verification Value) number on your credit card. This is a 3 digit number which follows your credit card number and is given at the back of the card to ensure that the person entering the card number has the physical plastic card with him/her. The secure server software (SSL) encrypts all information you enter before it is sent to us. You can always be aware of a secure page by spotting the lock in the bottom status bar of your browser.

Does JumboSouq.com store my credit card information? +

JumboSouq.com does not collect or store your credit card related information at all. Your transaction is authorized at multiple points, first by Doha Bank and subsequently by Visa/ MasterCard secure directly without any information passing through us. Furthermore, all of the customer data we collect is protected against unauthorized access, both at our offices and at our hosting facility. This means no one will ever gain access to your private information.

Who collects the information? +

We will collect anonymous traffic information from you when you visit our site. We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof. Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser. The Site contains links to other Web sites. We are not responsible for the privacy practices of such websites which we do not own, manage or control.

How is the information used? +

We use your personal information to: Help us provide personalized features, tailor our sites to your interest , to get in touch with you when necessary to provide the services requested by you, to preserve social history as governed by existing law or policy.